short summary of how to win friends & influence people

Don't Criticize, Condemn or Complain. show respect for the other person's opinions. Never say "You're wrong."

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Give Honest and Sincere appreciation. Talk in terms of the other person's interests.

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Remember that a person's name is to that person the sweetest and most important sound in any language.

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Arouse in the other person an eager want. Be a good listener. Encourage others to talk about themselves.

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The only way to get the best of an argument is to avoid it.

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If you are wrong, admit it quickly and emphatically.

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Praise the slightest improvement and praise every improvement.

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Be hearty in your approbation and lavish in your praise.

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